Shipping policy

Last Updated: 16th December 2025

This Shipping Policy applies to all purchases made through Sculptt Private Limited via Sculptt Official Website.

Please read this policy carefully before placing an order.

Shipping Methods

We currently offer Standard Shipping across India.

Estimated delivery timelines are typically between 5–7 business days from the date of dispatch, depending on your delivery location and courier service availability.

Please note that delivery timelines are estimates only and may vary due to factors beyond our control.

Shipping Charges

A flat shipping fee of ₹50 will be applied to all orders.

Shipping charges are non-refundable.

Payment Methods

We currently accept the following payment methods:

  • Cash on Delivery (COD)
  • Credit Cards
  • Debit Cards
  • UPI
  • Net Banking
  • Bank Transfer (where applicable)

All payments are securely processed through trusted third-party payment gateways.

Shipping Locations

At present, Sculptt Private Limited ships only within India.

We currently do not offer international shipping.

Order Processing & Delivery

Orders are generally processed within 1–3 business days after successful payment confirmation.

Once dispatched, orders are usually delivered within 5–7 business days.

Delivery timelines may be affected during:

  • Sale periods
  • Public holidays
  • Adverse weather conditions
  • Courier delays
  • High order volumes
  • Remote delivery locations

Order Tracking

Once your order has been packed and dispatched, you will receive a shipping confirmation email and/or SMS containing:

  • Shipment details
  • Tracking information
  • Courier partner details

Please allow some time for tracking updates to become active after dispatch.

Cancellation Policy

We do not accept cancellations once an order has been placed.

Customers are requested to carefully review all order details, including product selection, size, shipping address, and payment information before completing their purchase.

Delivery Responsibility & Courier Issues

Once an order has been handed over to the courier partner for dispatch, delivery timelines and handling are managed by the respective shipping carrier.

Sculptt Private Limited shall not be held responsible for:

  • Delays caused by courier partners
  • Failed delivery attempts due to incorrect customer information
  • Undelivered packages caused by customer unavailability
  • Damaged outer packaging during transit
  • Loss or damage occurring during the shipping process after dispatch

In cases involving transit damage, packaging issues, delivery disputes, or shipment loss, customers are required to raise the concern directly with the respective courier or delivery partner.

However, customers may still contact our support team for reasonable assistance or guidance where possible.

Incorrect Shipping Information

Customers are solely responsible for providing accurate shipping and contact information at checkout.

We are not responsible for delivery failures, delays, or additional charges resulting from incorrect or incomplete addresses provided by the customer.

Contact Us

For shipping-related questions or support, please contact:

Sculptt Private Limited
#2 Sculptt Private Limited,
1st Cross, 10th Main Road,
Prashanti Nagar Layout,
Adjacent ISRO Layout,
Bengaluru – 560078, India

Email: info@sculpttco.com